As businesses grow in both mobility and collaboration, it is vital for their employees to be capable of, wherever they happen to be, communicating with anyone. It is no longer sufficient for a business to have an efficient communications system just on the premises; a similarly effective system is also needed for employees on the road. The communications developer that you choose for your company could be hugely influential on its communications strategy. How can you choose wisely?
The developer needs to be very software-minded
In March, Research and Markets brought out a new report with the title “Team Chat: The New Unified Communications?” Looking at the fresh and different methods for communication between businesses, the report found email communication to be declining in popularity, Communications Applications notes. Team chat and messaging apps, on the other hand, were becoming more popular – and, indeed, they have several merits over email, which is now looking somewhat dated.
One advantage of these apps is their mobile-friendliness. To receive fresh messages, users do not need to wait for – or force – data pushes; instead, the messages arrive instantly. This can be ideal for businesspeople who are on the go and would find regularly and manually checking their handsets arduous. Instead, they can simply focus on the task at hand while aware that, should a message arrive, they can be notified without delay and with a vibration of their phone.
With messages popping up instantly, these apps are much better-suited for team-oriented exchanges than email. Furthermore, they enable groups to be speedily and easily formed, easing the process of collaboration on particular projects. What all of this basically means is that the communications developer you seek should be highly software-focused. They should know about various communications apps and so be able to select the most suitable for your company’s use.
Choose a developer who shows impressive attention to detail
Little things can make a surprisingly big difference to the effectiveness of your company’s communications strategy. Therefore, a developer who can spot the right little tweaks to make here and there can bring this kind of change to your business.
So, how exactly do little things become big things? One case in point is that of virtual phone numbers. Each such number can include a code giving the appearance that the number will take the caller to a business based in their local area. However, the number would instead redirect the call to another line that, typically, does not use that code… because the line is not based in that area.
Why would you want to use virtual phone numbers? Because customers are likelier to call a seemingly local number, as Business News Daily makes clear. Therefore, if you want to reach out to various international markets, virtual phone numbers can serve you well in them.
From Capital Telecom, you can purchase virtual phone numbers for 55 countries and 4,000 cities! France, Germany, Australia, China, Japan, South Korea, Canada and the United States are among the territories represented.